Governance & Accreditation
Building Trust Through Quality, Accountability and Professional Excellence
The CPD Centre is committed to maintaining the highest standards of governance, quality assurance, ethical conduct, professional integrity, and continuous improvement.
Our governance and accreditation framework provides assurance to participants, organizations, governments, development partners, and stakeholders that our programmes, services, systems, and operations are designed and managed in accordance with recognized standards and best practices.
We believe that effective governance is essential to delivering learning experiences and professional services that create measurable impact, build capability, and support organizational success.
Our Commitment
The CPD Centre is committed to:
- Delivering high-quality professional development programmes.
- Maintaining robust governance and accountability systems.
- Promoting ethical leadership and professional conduct.
- Protecting participant and client information.
- Ensuring fairness, transparency, and integrity in all activities.
- Continuously improving programmes, services, and operational processes.
- Supporting lifelong learning and professional excellence.
- Meeting applicable accreditation, regulatory, and compliance requirements.
Accreditation and Recognition
Botswana Qualifications Authority (BQA)
The CPD Centre is a BQA-registered training provider committed to maintaining high standards of quality, governance, and professional development.
The CPD Centre is committed to complying with the requirements, standards, and expectations of the Botswana Qualifications Authority (BQA).
Our quality systems, policies, procedures, and programme delivery processes are designed to support quality assurance, accountability, and continuous improvement.
BQA registration demonstrates our commitment to providing structured, professionally managed, and quality-driven learning and development services.
Human Resource Development Council (HRDC)
The CPD Centre is committed to supporting national human capital development objectives and maintaining compliance with applicable Human Resource Development Council (HRDC) requirements.
As we continue to expand our programmes and services, we remain committed to aligning our operations with national workforce development priorities and industry needs.
Governance Framework
The CPD Centre operates within a governance framework designed to ensure responsible management, effective oversight, and continuous improvement.
Our governance framework includes:
Quality and Excellence
Our quality assurance framework promotes excellence in programme design, service delivery, continuous improvement, and client satisfaction, ensuring consistently high standards across all our activities.
Ethical Conduct
We uphold the highest standards of integrity, professionalism, accountability, and ethical behaviour in all our interactions, decisions, and service delivery activities.
Academic Integrity
We promote honesty, fairness, responsibility, and ethical learning practices to protect the credibility of our programmes, assessments, and certifications.
Academic Integrity
We promote honesty, fairness, responsibility, and ethical learning practices to protect the credibility of our programmes, assessments, and certifications.
Data Protection
We are committed to safeguarding personal information through responsible data management, privacy protection, and secure information handling practices.
Records Management
We maintain accurate, secure, and accessible records to support accountability, compliance, operational effectiveness, and informed decision-making.
Compliance & Accreditation
Our operations are guided by applicable regulatory, accreditation, and professional requirements, supporting quality assurance, accountability, and institutional credibility.
Stakeholder Commitment
We are committed to creating value for participants, organizations, governments, development partners, and communities through responsive, impactful, and professionally delivered services.
Innovation & Transformation
We embrace innovation, digital transformation, and emerging best practices to deliver relevant, future-focused learning, consulting, and capacity development solutions that help individuals and organizations thrive in a rapidly changing world.
Feedback from participants, clients, facilitators, partners, and stakeholders is regularly used to improve our services and strengthen our organizational effectiveness.
Quality Management Approach
The CPD Centre maintains systems that support:
Programme planning and development.
Learning design and delivery.
Monitoring and evaluation.
Participant support and engagement.
Client satisfaction measurement.
Performance improvement.
Risk management.
Compliance monitoring.
Professional Standards
Our programmes are developed and delivered in accordance with principles of:
Relevance
Practicality
Integrity
Accountability
Professionalism
Innovation
Excellence
We strive to ensure that all learning experiences provide meaningful value and contribute to improved individual and organizational performance.
Governance Policies
The following policies support our governance and compliance framework:
- Privacy & Data Protection Policy
- Cookie Policy
- Website Terms of Use
- Quality Assurance Policy
- Complaints & Appeals Policy
- Code of Ethics & Professional Conduct
- Academic Integrity Policy
- Certification Policy
These policies are available through our Governance & Policies section.
Why Governance Matters
Strong governance enables us to:
- Protect the interests of participants and clients.
- Maintain quality and consistency.
- Strengthen accountability.
- Enhance stakeholder confidence.
- Support accreditation and compliance requirements.
- Improve operational effectiveness.
- Promote ethical and professional conduct.
- Deliver sustainable organizational growth.
Working With Confidence
Whether you are an individual learner, corporate client, government institution, development partner, professional body, or international organization, The CPD Centre is committed to providing services that are guided by sound governance, supported by quality systems, and delivered with professionalism and integrity.
Contact Us
The CPD Centre
Plot 135 Unit 10B
International Finance Park
Gaborone, Botswana
Telephone: (+267) 396 0934
Mobile/WhatsApp: (+267) 71 256 530
Email: info@thecpdcentre.co.bw
Website: www.thecpdcentre.co.bw
Building Capacity. Advancing Excellence. Transforming Performance.
Strong governance. Trusted quality. Lasting impact.